- Breakfast is served from 08:00 – 10:00.
- Early breakfast, from 07:00 onwards, can be provided by prior request.
- All rates include breakfast.
- Formal check in time is between 15:00 and 19:00 on the day of arrival.
- Please let us know if you will be arriving after 19:00.
- Early check-in must be arranged prior to arrival, is subject to availability and may be charged according to the time of your check-in.
- Should you require an early check-in with guarantee, we recommend booking the room from the day before your intended arrival.
- Check-out time is by 11:00 on the day of departure.
- Late check-out is subject to availability.
- Should you require a guaranteed late departure, we recommend booking the room for an extra day.
- Late check-outs without pre-booking cannot be guaranteed until the morning of your departure, and may be charged according to your check-out time.
Payment information and Deposit:
- We require a credit card on file at the time of your reservation.
- We do need to swipe your credit card to keep your information secure.
- We accept Visa, Master card, American Express, Electronic Fund Transfer and Cash.
- 50% of the total price is required at the time of booking.
The 50% deposit is non-refundable.
- 50% of the total price may be charged any time within 14 days prior to date of arrival.
- If paid by Electronic Fund Transfer, receipt of proof of payment, reflecting the Invoice number is required to secure a booking.
- If cancelled or modified up to 14 days before date of arrival, 50% of the total price of the reservation will be charged.
- If cancelled or modified later, or in case of a no-show, the total price of the reservation will be charged.
- Account name – Wietske Kruger Projekte.
- Bank: Nedbank Stellenbosch.
- Branch Code: 135705.
- Account number: 1357000596.
- Swift code: NEDSZAJJ
- Reference: Kindly use your invoice number
- Children aged 0-2 stay on a complimentary basis in their parents’ room.
Extra bed policy:
- No allowance for extra beds in room.
- No pets allowed.
- All rooms and interiors are strictly non-smoking spaces.
- A room recovery fee will be charged to guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.
- Those wishing to smoke may do so outside in the garden.
- We ask smoking guests not to smoke near guest entrances or windows.
- Rates are at the discretion of 10 Alexander B&B and are subject to change.
- 10 Alexander B&B cannot be held liable for loss or damage to guests’ possessions or person.